The Reserve at lone Tree

Luxury Senior Living

The Reserve at Lone Tree is a luxury senior living community designed to feel more like a high-end hospitality experience than traditional care. Located in RidgeGate, Colorado and developed by Experience Senior Living, the project blends independent living, assisted living, and memory care within a lifestyle-driven, wellness-focused environment.

This positioning required a brand and digital experience that could shift perception, from clinical and institutional to refined, modern, and aspirational.

Project Duration

April 2023 - July 2025

Category

Branding + Marketing + UX/UI

Project Role

This project was a collaboration between our internal team and an external agency. As the Art Director and Brand Strategist on the client side, I led the creative direction, communicated the vision, and ensured the final output stayed true to the brand strategy.

Brand Identity: Art directed a consistent visual system across every touchpoint.

Marketing Assets: Project managed the design and delivery of brochures, vehicle wraps, and email campaigns.

UX/UI Design: Led the website user experience with a focus on clarity, usability, and conversion.

Stakeholder Collaboration: Aligned creative execution across marketing and leadership.

The Challenge

Senior living is too often associated with clinical, outdated environments, leaving both prospective residents and their families hesitant. For The Reserve, we faced two distinct challenges:

  • Reposition senior living as a lifestyle choice, not a last resort

  • Speak to two distinct audiences: seniors seeking an independent, fulfilling lifestyle and the family members who influence their decision.

The Strategy

Repositioning The Reserve meant rethinking everything through a hospitality-first lens. Here’s how we approached it:

  • Leading with lifestyle, not care: Framing the experience around freedom, wellness, and elevated living so the community felt like a choice, not a necessity.

  • Inspired by luxury hospitality and real estate: Building a visual identity and brand voice that was aligned with high-end residences rather than a traditional senior living facility.

  • Designing for two distinct audiences: Creating an experience that spoke to residents ready to embrace a new chapter, while giving families the clarity and confidence they needed to feel good about the decision.

  • Clarity through UX design: Organizing multiple levels of care into a clear, easy-to-navigate experience that reduced friction and made the decision process feel less overwhelming.

The Brand Story

The Reserve is part of a multi-brand collection, evoking sophistication with the focus on luxury senior living. The deep grey and gold palette conveys richness and elegance, complemented by a refined serif font to capture the essence of high-end senior living. The crown symbolizes the highest tier of senior care, where residents are treated like royalty.

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Her contributions were instrumental

I had the pleasure of working with Krystle during our company’s foundational startup phase, where her contributions were instrumental in establishing our multi-brand concept. Krystle consistently demonstrated creativity and diligence, delivering high-quality work product. Beyond her strong professional capabilities, her consistent positive disposition and attitude made her a true joy to collaborate with.

Phill Barklow
President of Experience senior Living

Email Campaigns Designed to Captivate & Convert

I designed high-impact email campaigns for The Reserve at Lone Tree, increasing open rates and enhancing resident and prospect engagement.

Designing Connection with a Purpose

A thoughtfully designed utility navigation that connects sub-brands without competing with the main menu, making exploration intuitive, purposeful, and user-first.

Primary Goal

We needed a clear way to show users that Experience Senior Living includes four sub-brands, each offering its own lifestyle within the communities. My solution was to design a secondary utility menu.

Problem to Solve

The challenge was the lack of a unified system to connect all the sub-brands, making it difficult for users to explore other communities in their chosen location or discover different lifestyle options.

The Solution

After defining the primary goal and problem, I explored several concepts and prototypes to find the right solution. Once the desktop design was finalized, I created a separate utility menu tailored for mobile. In the end, everything came together, and the websites are now seamlessly connected.

We added an “Explore Our Brands” button above the navigation. It’s intentionally small so it doesn’t compete for attention, but when clicked, it expands to show all the sub-brand logos, making it easy for users to explore another community.

A Social Campaign as
Elevated as the Brand

Designed to generate early awareness, this social campaign introduced The Reserve at Lone Tree through the lens of elevated living, giving prospective residents and their families a compelling first impression.

The Outcome

The Reserve at Lone Tree launched as a brand that felt nothing like traditional senior living, and that was entirely the point. By aligning the visual identity and digital experience with luxury hospitality standards, we created something that resonated emotionally with prospective residents while giving their families the clarity and confidence to take the next step.

The result was a brand system that didn’t just look elevated, it functioned that way too. A structured, intuitive website made complex care offerings feel approachable, reducing friction and making it easier for people to explore their options and move forward with confidence.